Replace scattered requests with one shared queue.
Resort transport and luggage work is physical, time-sensitive and shared across a team. The software needs to be quicker to read than a radio exchange and clearer than an informal message thread.
Luggie organizes incoming tasks, ownership, notes and history in a mobile interface built for short, repeated interactions. Staff can see what needs attention; management gets a clearer operational picture.
Clear task queue
Filter work by luggage, transport, tasks and service lines.
Take responsibility
Claim a task so the team knows who is handling it.
Notes and details
Keep the request, author and timing together in one place.
Traceable history
Move completed work into a searchable record instead of losing it in chat.
A task moves through a simple loop.
The product centers the action staff need next. Supporting details stay close, while completion remains visible to the rest of the operation.
Product surface
- Flutter
- Mobile UI
- Task states
- Role-based workflow
- Search
Designed for interrupted attention.
State at a glance
Large labels, simple filters and restrained colour help the task state survive a quick glance.
One primary next step
Accepting or completing work stays visually distinct from secondary actions.
Details travel with the task
Notes, author and timestamps reduce the need to reconstruct context.
Shared, not anonymous
Ownership makes hand-offs explicit and gives management a reliable overview.
A focused prototype for a real operational gap.
Luggie turns an informal service flow into a product model that can be tested, observed and improved.
Less ambiguity
Tasks have an owner, a current state and a history the full team can reference.
Field validation
Add measured results from live resort use, including response time and completion patterns.